FREQUENTLY ASKED QUESTIONS

 

MY ECG

How to record a perfect ECG on myself
How to record a perfect ECG on my patient

 

  1. Turn on your Mobile Phone Bluetooth
  2. Open D-Heart App
  3. Turn your personal D-Heart ECG device on
  4. Pair D-Heart via Bluetooth
  5. Press the ECG button
  6. Connect the electrodes on D-Heart Device
  7. Attach the electrodes by imitating the acquired image
  8. Record a D-Heart Professional ECG
  9. Select your patient’s symptom
  10. Add your patient’s info
  11. Remember to insert the required info for tele-report
  12. …and here it’s your professional D-heart ECG

 

How to place the electrodes on the uncovered chest

The App will guide you to correctly place the electrodes on your chest.
You just need to imitate your image with electrodes placed.
But if you have troubles…

If you are a man…

If you are a woman…

… or a little bit younger

How to view previous ECGs on my D-Heart App?

 

  1. Open D-Heart App
  2. Press the Exams botton
  3. Select the date in which you performed your ECG
  4. Select the ECG of interest
  5. …here is your ECG!
  6. …scroll down, press print: via bluetooth you can have your D-Heart ECG on paper!
  7. Press PDF if you want to share D-Heart ECG with your trusted Cardiologist!
  8. Share your D-Heart ECG with your trusted Cardiologist!

 

When should I record an ECG with my D-Heart ?
What is an ECG?

ECG is the abbreviation of the word electrocardiogram – a heart test that tracks the electrical activity of your heart and records it on a moving paper or shows it as a moving line on a screen.

An ECG tracing is the most simple, diffuse and cost-effective way to analyze the heart and detect irregularities that might lead to serious health problems such as a stroke or heart attack.

By looking at an ECG, a doctor can discern medically relevant information about the health and activity level of your heart muscle, much more than you can tell from your heart rate alone that performs most of the wearable devices.

 

Why D-Heart can be important for me – Prevention

The best way to prevent a heart attack commonly increases with age or due to familial predisposition. If a heart attack is acute, help often comes too late. It is therefore important to monitor your heart with regular checks. You can thereby detect early changes and treat them quickly. In the worst-case situation, you can even prevent heart damage. This protects your heart.

Furthermore, the fitter your heart muscle is, the better you can prevent cardiovascular disease. Frequent movement and exercise train and strengthen the heart. D-Heart is the perfect companion to perform a heart check before and after exercising. Gain reassurance knowing if your heart is okay.

 

Why D-Heart can be important for me – Diagnosis

You have intermittent or regular chest pain or discomfort from a racing heart ? and your doctor or physician hasn’t been able to give you a definitive diagnosis ? The reason for this lies in the time delay from when your symptoms are present and when you see your physician at his office. It’s very hard for the doctor to establish a diagnosis when the symptoms have subsided. Your doctor can best determine the cause for your symptoms when a reliable ECG is recorded when symptoms are present. D-heart is a hospital level ECG that can be used anytime and anywhere easily and can be the best solution for you.

Only with hospital level multiple lead ECG such as D-Heart you can accurately recognize complex arrhythmias or heart attacks.

 

Why D-Heart can be important for me – Monitoring

If you have already received treatment for your heart problem and you want to monitor your condition D-Heart is the best solution for you.

As a matter of fact cardiologist recommend that Smartphone ECG monitor should be used to control patients after specific cardiac treatments, such as atrial fibrillation ablation. If symptoms recur, the feeling that the treatment was not totally successful often arises. You should record an ECG at the time your symptoms occur so that you can show it to your physician and therefore adjust accordingly your treatment.

Remember that only with a multi-lead ECG such as D-Heart (8 leads) recurrent complex arrhythmias can be recognized and even localized. Your cardiologist would always be a click away!

Do I need phone service or Wi-Fi to take an ECG recording with my D-Heart?

The D-heart Portable ECG devices do not require a Wi-Fi or mobile connection to record an ECG and save it to the phone/tablet, however it requires one of these to email the ECG result or share it with the Telecardiology service.

If you do not have a Wi-Fi or mobile connection at the time of the ECG recording, you can email or print the data later when you have such a connection.

How do I get a clean ECG signal with my personal D-Heart ?

  1. Get yourself ready Take a seat in chair at a table, or relax comfortably on your bed. Uncover your chest and remove all clothes also from your shoulders. If you have a lot of hair on your chest, consider shave at the electrodes attaching point.
  2. Prepare your devices: Be sure your smartphone is close at least 1.5 meter from your D-Heart device Make sure that all the electrodes are stuck in the cable’s head. Remove all electrodes covering.
  3. Placing the electrodes correctly on your chest Place D-Heart in the middle of your chest: make sure that posterior electrodes adhere completely with your skin. Now place each electrode in the specific location: ensure that perfect adherence is present between the electrode and your skin.
  4. During the Recording Make sure that both you and the D-Heart device remain still during ECG recordings. Movement during recordings will cause noise in the tracing. You may close your eyes, rest and relax. Your professional D-Heart ECG will be recorded instantly!
I keep getting recordings that look noisy and my doctor tells me they are difficult to read. What does that mean and how can I prevent it?
There are a few reasons why you may be getting noisy or unreadable recordings.
D-Heart communicates with your smart phone via bluetooth low energy, it is important that you keep the device within a few meters from the device. Here are some of the common things to look for or tips to adopt:

  1. Confirm your smart phone or tablet has the Bluetooth turned on;
  2. Move away from sources of electrical interference such as large computer monitors or television screens
  3. Make sure that all the electrodes are stuck in the cable’s head. Remove all electrodes covering
  4. Place D-Heart in the middle of your chest: make sure that posterior electrodes adhere completely with your uncoverd chest.
  5. Make sure to Uncover your chest and remove all clothes also from your shoulders.
  6. If you have a lot of hair on your chest, consider shave at the electrodes attaching point.
  7. Make sure that both you and the D-Heart device remain still during ECG recordings. Movement during recordings will cause noise in the tracing
  8. You may close your eyes, rest and relax. Your professional D-Heart ECG will be recorded instantly!

My D-Heart Device

How to turn on/off and charge my D-Heart device
How to coil and uncoil my D-Heart cables
How to coil insert the lanyard
Will my D-Heart device work with smartphone on tablet?

D-Heart is a medical device that is regulated by international laws; we rigorously test and validate devices with smartphones and tablets to meet or exceed these regulations before we claim compatibility. We routinely add support for new phones and tablets. Check back if your device is not listed below. (Last updated on July 16th, 2019)

 

D-Heart works with

iPhone 5, 5c, 5s, SE, 6, 6s, 6 Plus, 6s Plus, 7, 7 plus, 8, 8 plus, X
iOS 11.1
 
 
 
 
 
 
 
 
 
 
 
 
iPad, iPad Air, Air 2, Mini 2, Mini 3, Samsung Tab A 2019, Huawei Mediapad T3 10’, Mediacom Smartpad 10’
iOS 11.1 – Android 5.0 to 8.0
 
 
 
 
 
 
 
 
 
 
 
Google Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Google Nexus 5X, Lenovo Moto G5, Samsung Galaxy S5, S6, S7, S8, J5, J6, J7, J8, Huawei P9, P9 Plus, P10, P10 Plus, P20, P20 Plus, LG G6, G7, Honor 8
Android 5.0 to 8.0
 
 
 
 
 
 
 
 
 
 

Dimensions

  • 117 x 133 x 44 mm
  • 31 x 43 mm electrodes

Weight

  • 196 grams

Power

  • 1 lithium rechargeable battery (included)
  • 24 hours continuos operational time
  • 6 times per month typical use

 

ECG Characteristics

  • 8 Lead ECG
  • 12 seconds to 72 seconds recording duration
  • 640 Hz transmitted in 4 intervals by 160 Hz
  • Horizontal Resolution: 6,25ms
  • Vertical Resolution: 0.0068mV
Is my D-Heart certified as a medical device?

Yes. D-Heart Portable ECG Device is CE marked as a Class II Medical Device. International bodies have reviewed and cleared it for the the recording, storing, real time visualization and transferring of 8 leads ECG

CONTACT US

SOCIAL MEDIA LINKS

LET'S KEEP IN TOUCH!

United Kingdom
New Broad Street House
35 New Broad Street
London
EC2M 1NH

+27 (31) 207 3045

South Africa
151 Cowey Road
Morningside
Durban
4001
KwaZulu-Natal
South Africa

       

Award Winning

CONTACT US

United Kingdom
New Broad Street House
35 New Broad Street
London
EC2M 1NH

+27 (31) 207 3045

South Africa
151 Cowey Road
Morningside
Durban
4001
KwaZulu-Natal
South Africa

SOCIAL MEDIA LINKS

       

Award Winning

LET'S KEEP IN TOUCH!